Clients write after hours: "when is VAT due?", "what should I send?", "how much to run a company?". Each question takes an accountant's time at the busiest part of the month. FlashAI answers for you — and qualifies and books new clients.
"When is the filing due?", "did I send everything?" — the same questions every month, usually right before the deadline, when the firm is buried in work.
An enquiry about switching to a new firm comes in the evening. The answer in the morning — and the business owner is already talking to a competitor who replied on the spot.
Every new client asks the same things: which documents, how to hand over access, when the first settlement is. The assistant walks them through it without involving the team.
An assistant configured for your industry — not a generic chatbot.
The assistant knows the deadlines and obligations relevant to the client's type of business. It reminds, explains and routes only unusual cases to the accountant.
Type of business, industry, monthly document volume, VAT or flat-rate — the firm gets a ready profile and can call back with a concrete offer.
New e-invoicing rules spark a wave of questions. The assistant explains the basics and reassures, passing a specific client's rollout to the firm.
It collects a preferred time and contact, and guides a new client through the list of needed documents. Fewer emails, a faster start.
SymfoniX (symfonix.pl) is a sister system for accounting firms that want to go beyond handling client conversations: AI virtual bookkeeping that runs entirely locally, on the firm's own server (on-premise, Apple Silicon) — client data never leaves the office. Smart invoicing, document OCR and bank integration, with nothing sent to the cloud. FlashAI runs the front office (client questions, qualification, booking), while SymfoniX supports the accounting work itself in the back office. Together they close the loop: from the first client question to the posted document — with full data privacy.
Short, cinematic stories — from Hitchcock to Terminator. Each one about what you lose when a customer waits for an answer.
No — and that's not the goal. The assistant takes repetitive questions about deadlines, documents and pricing off the team, and qualifies new clients. The substantive accounting stays with the accountants; the AI gives them back time.
The assistant learns from the firm's materials and answers typical questions about e-invoices and tax obligations. Cases needing individual judgement go to the accountant with the full conversation context.
FlashAI is the client-conversation assistant (front office) — questions, qualification, booking. SymfoniX (symfonix.pl) is AI virtual bookkeeping running locally on the firm's server — invoicing, OCR, bank integration (back office). You can use either or both.
Every enquiry with contact details arrives instantly by email: type of business, industry, estimated document volume, preferred contact time and the full conversation history. You call back a qualified lead.
See a demo of an assistant for an accounting firm — and ask about SymfoniX if you want to go further.
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